Tender Officer

Posted On:  02-Oct-2021
Job Category:  Customer Service & Admin

At Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are driven by respect, ownership and continuous improvement. It is at the heart of everything we do. This is how we make a difference in the lives of patients, customers and associates.


Department Info


The Supply Chain of Terumo Europe consists of several departments within EMEA, that make up the EMEA Supply Chain team. The primary purpose of the team is to ensure customer satisfaction as well as the timely delivery of all orders. The team consists of Customer Service, Supply Chain Planning, our Network Optimization Lead and the European Distribution Centre (EDC). In addition, there is a close collaboration with Project Management, the Quality Departments and all our Business Units. We strive to become globally recognized and we drive continuous innovation to improve the quality of service in a transparent, compliant and patient-centric way.


Job Summary


As a passionate Tender Officer, you’ll fulfil a lead role in the administrative follow-up of all tender submissions and in ensuring that the agreed processes are followed at all times. Thereby, you’ll provide direct support to the contract and tender management. You’ll be implementing your excellent understanding of all products and processes to enable the successful completion of Tender submissions and contracts. You’ll also provide your expertise of administrative processes to support our local Sales teams.


Job Responsibilities


As our Tender Officer and a member of our EMEA Supply Chain team, you’ll pro-actively support all tender-related tasks and the administrative contact regarding tender-related matters. In collaboration with the Sales department and additional stakeholders, you’ll contribute to the search of upcoming tenders. 


By fulfilling your role, you’ll continuously monitor the market for new tender announcements, as well as all tender legislation, technology and digitalisation. In addition, you’ll produce the necessary reporting and status updates concerning contract statuses. You’ll need to discuss your findings with the Sales teams as well as the relevant management. 


In order to drive the continuous improvement of our tenders, you’ll exchange knowledge and best practices, regarding the administrative aspects of tender submissions and their follow-up, with colleagues across EMEA.


You’ll pro-actively manage tenders form start to finish, using a Project Management approach. In doing so, you’ll collaborate closely with supply chain colleagues, the Sales team and other stakeholders. Therefore, the management of effective relationships will be essential. By managing the tenders, you’ll ensure that all deadlines are met and that alle documents are filed. In addition, you’ll provide the necessary follow-up for tender-related matters, when needed. 


You’ll evaluate and communicate final tenders before submission. In addition, you’ll ensure that all data is stored according to the relevant procedures. You’ll also use CRM and MS Excel to log or set all tender actions for every tender. 


You’ll provide the necessary communication of award decisions to all customers and the Sales team. In case of a negative award decision, you’ll also oversee the necessary communication towards the stakeholders. In addition, you’ll manage all matters related to the signing and storage of contracts. 

Profile Description


You have obtained a bachelor’s or master’s degree with a business or administration orientation. An equivalent through experience will also be accepted. Previous experience in public procurement and/or the medical device industry will be regarded as an asset.


You are fluent in Dutch, English and French. This entails both verbal and writing skills. Proficiency in other languages will be regarded as an asset. In addition, your overall computer skills are well developed. 


You possess a high attention to detail, as well as good administrative skills for the proper documentation of tenders and contracts. In addition, you possess strong problem-solving skills. 


You’re a team player, but are also able to work independently. Consequently, you’re able to work collaboratively with all stakeholders across the organization. 


You’re also flexible and are able to adapt well to changing priorities. Consequently, you possess great planning skills. 



Working for Terumo means contributing to society through healthcare. We offer a full-time employment contract accompanied by an attractive salary package. 


We offer a fantastic opportunity to work in a top performing team. Work within an environment that supports Terumo’s core values: Quality, Respect, Care, Creativity and Integrity. A work environment in which every associate, customer and business partner is treated with respect, where sincerity is key and where everyone always strives to find the most optimal solution. Furthermore, you’ll find yourself in an environment that promotes a mindset that embraces challenge for the future. 


Interested in using your skills to support our passionate teams? Interested to find out more? Take a look at Terumo Europe's Corporate Video or at our website !

Contact Person


Jarne Jans.


Terumo Europe is a core player in the EMEA healthcare market. We are a strong actor of the Terumo Corporation (Japan), producing, distributing, marketing and selling a vast range of medical devices. Terumo Europe EMEA headquarters and production facilities are located in Leuven (Belgium) with sales and marketing offices across the EMEA region.

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