ICT Operations Specialist

Datum:  2-jun-2022
Categorie:  ICT

Bij Terumo verbeteren we levensreddende medische technologieën voor onze samenleving. 
Gretig om ook bij te dragen aan de gezondheid van mensen en het welzijn van patiënten? We dagen je uit om een meester te worden in jouw vakgebied. Investeer je talenten in balans met je persoonlijke ambities. Leven en werken in harmonie. 
Vanuit onze Japanse oorsprong, worden we gedreven door respect, eigenaarschap en voortdurende verbetering. 
Het is de kern van alles wat we doen. Zo maken we een verschil in het leven van patiënten, klanten en medewerkers.

Department Info

Terumo EMEA ICT Operations department operating from Haasrode, Belgium, provides supporting services to Terumo internal and external customers on an EMEA base. ICT is a key function in the Terumo EMEA organisation and subject to extensive rulings and audits. 

Job Summary

We are looking for an ICT Operations Specialist who will provide accurate, timely and appropriate support to TE and TE staff in all subjects with ICT Infrastructure, compliancy & licensing, working in close cooperation with or as a member of the Technical Application Management Team. This role reports to the ICT Operations Manager of Terumo EMEA.   

Job Responsibilities

  • You'll collaborate, coordinate & cooperate in the daily management for TEMEA applications, focused on Microsoft Office 365 application suite (E.g.TEAMS & Power Platform).
  •  You'll challenge and coordinate problem analysis and - resolution of the outsourced technical support groups related to Microsoft products.
  • You'll provide technical advice and guidance to the technical application management team to ensure smooth ICT operation and support based on ICT policies, procedures and guidelines.
  •  You’ll guarantee up-to-date documentation of related applications in scope.
  • You’ll ensure to be well informed about evolutions and developments related to the Microsoft suite.
  • Together with the team member ‘Microsoft specialist’, you’ll lead the MS tactical & operational governance teams and work together on the Microsoft Office roadmap
  • You’ll support project management related tasks to design, develop, implement, install and test applications as well as support PMO in technical matters of specific projects.
  • You’ll be responsible for license management (Microsoft & SAP).
  • You’ll be managing the purchase approval (PO) process with vendors for the required services. 
  • You’ll act as a central point of contact between business representatives, end users and IT regarding the delivered services.
  • You’ll be collaborating with the People and Organisation Development and Corporate Communication departments regarding End User Training related activities.

Profile Description

The candidate we're looking for, has the following profile: 
•    University degree preferred or Bachelor equivalent through experience in a similar role
•    Excellent communication & document writing skills 
•    Ambitious and relentless to build world class ICT support
•    Customer-centric and pro-active attitude
•    Well organized
•    Team Player
•    Good working knowledge of English (written and spoken). Other languages are an advantage. If no knowledge of Dutch, willingness to learn Dutch


Working for Terumo means contributing to society through healthcare. We offer a full-time employment contract accompanied by an attractive salary package. Terumo embraces the evolved reality of ways of working, offering hybrid working of 50% Office – 50% Home Office, ensuring team connection face to face in the office on a fixed working day.
We offer a fantastic opportunity to work in a top performing team. A work environment in which every associate, customer and business partner is treated with respect, where sincerity is key and where everyone always strives to find the most optimal solution. Furthermore, you’ll find yourself in an environment that promotes a mindset that embraces challenge for the future. 
Interested in joining our passionate team? Interested to find out more? Take a look at Terumo Europe's Corporate Video or at our website !

Contact Person

Looking forward to receiving your CV + cover letter, both in English.
Bethsabee Bellinck.

Terumo Europe is een belangrijke speler in de EMEA healthcare markt. We maken deel uit van Terumo Corporation (Japan) en produceren, verdelen & verkopen medisch materiaal. Het EMEA hoofdkwartier en productiefaciliteiten van Terumo Europe zijn gevestigd in Leuven (België). Onze saleskantoren zijn verspreid over de EMEA regio.

Benieuwd naar deze job categorie en soortgelijke jobs?