ICT Administration Associate
Bij Terumo verbeteren we levensreddende medische technologieën voor onze samenleving.
Gretig om ook bij te dragen aan de gezondheid van mensen en het welzijn van patiënten? We dagen je uit om een meester te worden in jouw vakgebied. Investeer je talenten in balans met je persoonlijke ambities. Leven en werken in harmonie.
Vanuit onze Japanse oorsprong, worden we gedreven door respect, eigenaarschap en voortdurende verbetering.
Het is de kern van alles wat we doen. Zo maken we een verschil in het leven van patiënten, klanten en medewerkers.
Department Info
Terumo EMEA's Information Systems department, based in Haasrode, Belgium, provides Information & Communication Technology (ICT) support services to both internal and external customers across the EMEA region. ICT is a critical function within the Terumo EMEA (TE) organization, subject to rigorous regulations and audits. As part of the ICT department, the ICT Operations team is integral in delivering high-quality administrative support, collaborating closely with the ICT Applications team.
Job Summary
We are seeking an administrative support specialist to join our ICT Operations team. The ideal candidate will play a key role in assisting with hardware and software procurement, managing administrative tasks, and supporting the smooth operation of ICT services. This role requires a proactive, customer-centric attitude with a focus on effective communication and collaboration
Job Responsibilities
Administration
Request quotes from third parties for hardware and software purchases.
Register Purchase Orders (POs) in SAP and track the approval and delivery process.
Ensure accurate registration of delivered goods in SAP.
Assist in investigating discrepancies between POs and invoices.
ICT Operations
Follow-up and assign ICT Operations tickets to the appropriate team members.
Manage the ICT Operations mailbox and provide timely feedback to end-users.
Work closely with the ICT Service Integration and Management Coordinator.
License & Certificate Management
Maintain an up-to-date list and report on Terumo's software licenses, including Microsoft, SAP, and other applications.
Propose optimizations and improvements for software licensing.
Collaborate with ICT Strategic Partners to ensure full software compliance.
Manage and optimize the administrative aspects of Terumo’s certificates.
Communication
Act as a central point of contact between business units, end users, and the IT department for administrative services.
Assist various departments in understanding and implementing software license and certificate strate
Profile Description
A university degree (preferred) or a Bachelor’s equivalent through experience in a similar administrative or ICT coordination role.
Strong communication and documentation skills.
A proactive, customer-oriented mindset with a drive to deliver world-class ICT support.
Strong team player with excellent organizational skills.
Proficient in English (written and spoken). Knowledge of other languages is a plus.
Willingness to learn Dutch if no prior knowledge is present.
Offer
- A dynamic and collaborative working environment within an international company.
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Opportunities for personal and professional growth.
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Competitive compensation package with benefits.
Contact Person
TA Team
Terumo Europe is een belangrijke speler in de EMEA healthcare markt. We maken deel uit van Terumo Corporation (Japan) en produceren, verdelen & verkopen medisch materiaal. Het EMEA hoofdkwartier en productiefaciliteiten van Terumo Europe zijn gevestigd in Leuven (België). Onze saleskantoren zijn verspreid over de EMEA regio.