Sales and Marketing Assistant France

Department Info

At Terumo Cardiovascular, we are shaping the future of cardiac surgery. Through continuous innovation and close collaboration with healthcare professionals, we develop advanced medical technologies that make cardiac procedures safer, more efficient, and improve patient outcomes.

Our portfolio includes market-leading solutions for cardiopulmonary bypass, intra-operative monitoring, vascular grafting, endoscopic vessel harvesting, and surgical stabilization. Every day, we partner with cardiac surgery teams across the world with one shared mission: to save one more life, today and every day.

Job Summary

As a Sales & Marketing Assistant you will play a pivotal role in supporting the growth of our Cardiovascular business across France.

You provide operational support for Sales and Marketing activities by coordinating commercial, marketing and administrative processes, ensuring administrative compliance with applicable regulations, and act as a key liaison between the sales team and internal stakeholders to support business objectives.

Job Responsibilities

1. Support Sales Team and Sales Manager

• Provide support on local Medical Device Advertising Regulations by sharing updates on regulatory changes, reminding teams of applicable rules when necessary, and offering guidance.
• Prepare weekly sales statistics by territory, as well as ad hoc reports and presentations for sales meetings and upon request.
• Centralize and maintain up-to-date product brochures, presentations, videos, Europharmat data sheets, certificates, and Instructions for Use in shared folders.
• Manage Microsoft Teams channels, including updating and backing up shared files.
• Coordinate travel arrangements for the sales team for national and international congresses, when required.
• Manage sample requests through TE Samples (outside Microsoft 360).
• Assist the sales team with contract follow-up and renewals (sales, device loans and rentals, servicing, etc.) and public tenders.
• Communicate directly with customers at the request of the sales team regarding ongoing contracts, sales offers, pending orders, medical device vigilance follow-up, etc.

2. Technical / Administrative Support

    Service Requests (SR) – Management and Follow-up of Faulty Equipment

    In collaboration with the Application Specialist:

• Coordinate forms and communication with Medical Electronics (ME) and hospital Biomedical Engineering teams.
• Manage the collection, replacement, and return of faulty or repaired equipment.
• Maintain the tracking dashboard in Microsoft Teams.

    Product Quality / Customer Complaints (PPR)

• Monitor email exchanges between customers, Regulatory Affairs, and Customer Service.
• Maintain the tracking dashboard, including customer credit notes, production plant credit notes, and investigation report receipt dates.
• Process production plant credit notes by verifying manufacturing costs and quantities and submitting the required documentation.

3. Marketing & Communication Support

• Act as the liaison between the Marketing & Communications department and the TE Business Unit.
• Organize national congresses, symposiums, workshops, professional meetings, and sales meetings, including logistics, registrations, travel, accommodation, and follow-up.
• Manage event-related budgets from quotations to payments, including cost allocation and budget tracking in SAP.
• Coordinate email campaigns, demonstration equipment bookings, marketing samples, promotional items, and customer gifts.
• Ensure compliance with Anti-Gift Law, Transparency requirements, and national regulations, including hospitality agreements, consultant contracts, declarations, and expense reporting.
• Translate, create, and coordinate the production of marketing materials, including presentations, brochures, videos, technical documents, and advertisements.
• Request quotations, manage suppliers, and coordinate internal approval workflows for communication materials in collaboration with Regulatory Affairs.

Profile Description

• A three-year degree in business administration, management, communication or corporate administration.
• Experience in a similar position is needed; previous experience in the medical device or healthcare industry is a plus
• Strong public tender regulatory, RA & Compliance knowledge
• Working knowledge of the local Anti-Gift Law, Transparency requirements, and regulations governing the advertising and promotion of medical devices.
• Good communication / Fluent English and French
• Strong CRM, SAP and Microsoft 365 knowledge and AI
• The position is based in our office in Rueil-Malmaison (Paris)

Offer

At Terumo, you will join an international MedTech company where innovation and patient care go hand in hand.

Working for Terumo means contributing to society through healthcare. We offer a full-time employment contract accompanied by an attractive salary package. 

We offer a fantastic opportunity to work in an 'Open mindset culture'.

Contribute to the successful sales of TCV products. Work within an environment that supports Terumo’s core values: Quality, Respect, Care, Creativity and Integrity.

A work environment in which every associate, customer and business partner is treated with respect, where sincerity is key and where everyone always strives to find the most optimal solution.

Contact Person

Peter Coolen

Talent Acquisition Partner