Culture
As part of the Terumo group, we all share the commitment of earning the trust of medical settings. A spirit of challenge to create new value under our group mission, “Contributing to Society through Healthcare” also lies at the core of our culture. Being a Terumo associate means being part of something meaningful, doing work that matters and feeling a sense of belonging to the utmost.
As part of the Terumo group, we all share the commitment of earning the trust of medical settings. A spirit of challenge to create new value under our group mission, “Contributing to Society through Healthcare” also lies at the core of our culture. Being a Terumo associate means being part of something meaningful, doing work that matters and feeling a sense of belonging to the utmost.
RESPECT
We show respect and appreciation toward associates, customers, and business partners. We value individuality and diverse cultures, and listen widely and carefully to different opinions and the voice of society.
INTEGRITY
As associates of Terumo Group, responsible for life and health, we always act with sincerity and a sense of mission. Through our daily efforts, we build trust among all stakeholders.
CARE
We are mindful that everything we do ultimately connects us to patients. We strive to understand healthcare providers deeply and work together with them to give patients a better future.
QUALITY
To ensure safety and reliability in healthcare, we view each issue from a “gemba” perspective in order to find the optimal solution. As well as product quality, we pursue excellence in all we do, from product supply to customer care.
CREATIVITY
We promote a mindset that embraces challenge for the future, and work with curiosity and passion. We respond to the needs of "gemba" by delivering products and services that create meaningful value in a timely manner.
Diversity includes visible and invisible attributes of people such as race, religion, creed, nationality, ethnicity, age, sex, gender identity, sexual orientation, disability, marital status, military service qualification or military history, or any other status or position.
Equity is identifying and removing barriers and providing appropriate resources so each associate can grow and have equal access to opportunities.
Inclusion is a collaborative culture where differences are valued and welcomed, associates are safe to bring their authentic selves to work, and everyone has a voice that is heard.
Belonging is the emotional feeling associates have that they are an accepted part of a group, individually valued for their contributions, respected, heard and safe.
Based on the Group Mission of Contributing to Society through Healthcare, Terumo believes that its social mission (corporate purpose) is to lead the advancement of healthcare and the enhancement of patients’ QOL. To achieve this, Terumo will strive for the utmost quality in all activities, create solutions of value by utilizing new technologies, and spread those solutions globally.
Amid drastic changes in social and global environments, Terumo will also take leadership toward solving a variety of social issues, and to meet the expectations of its broad range of stakeholders.
Through these sustainability efforts, Terumo will contribute to the realization of a sustainable society, create new Terumo strengths and culture, and bring about sustainable corporate growth. With the Core Values and Group Code of Conduct as guides, we will meet the future challenges of healthcare and society together as Terumo Group associates.